User cannot see shared screens on Microsoft Teams (Windows)

If you are unable to see shared screens on Microsoft Teams, there could be several reasons behind it. This issue can be frustrating, especially when you are in the middle of an important meeting or presentation. However, there are some troubleshooting steps that you can follow to fix this problem.

Here are some possible solutions that you can try:

1. Check your internet connection: Poor internet connectivity can cause issues with screen sharing. Make sure that you have a stable internet connection and that your bandwidth is sufficient to support screen sharing.

2. Update Microsoft Teams: Make sure that you have the latest version of Microsoft Teams installed on your computer. Outdated software can cause compatibility issues and prevent you from seeing shared screens.

3. Check your display settings: Sometimes, the problem may be with your display settings. Make sure that your display settings are configured correctly and that your screen resolution is set to the recommended level.

4. Restart Microsoft Teams: Sometimes, simply restarting Microsoft Teams can fix the issue. Close the application and then reopen it to see if the problem is resolved.

5. Check your permissions: Make sure that you have the necessary permissions to view shared screens. If you are not part of the meeting or do not have the required permissions, you may not be able to see shared screens.

6. Try using a different device: If you are still unable to see shared screens, try using a different device to access Microsoft Teams. This will help you determine if the problem is with your device or with Microsoft Teams.

In conclusion, if you are unable to see shared screens on Microsoft Teams, try the above solutions to fix the issue. If none of these solutions work, you may need to contact Microsoft support for further assistance.

Conclusion

I hope these solutions help you resolve the issue of not being able to see shared screens on Microsoft Teams. If you continue to experience this problem, don’t hesitate to reach out to Microsoft support for further assistance. Good luck with your meetings and presentations!