Problems with my Marvell AVASTAR Wireless-AC Network Controller

If you are experiencing problems with your Marvell AVASTAR Wireless-AC Network Controller on your Surface device, you are not alone. Many users have reported issues with this component, including slow or intermittent Wi-Fi connectivity, dropped connections, and even complete failure of the network adapter.

Fortunately, there are several steps you can take to troubleshoot and resolve these issues. Here are some tips to help you get your Marvell AVASTAR Wireless-AC Network Controller working properly again:

1. Check for updates: Make sure that your Surface device is running the latest version of Windows and that all updates have been installed. This can often resolve compatibility issues and improve overall performance.

2. Restart your device: Sometimes a simple restart can fix connectivity issues. Try turning off your Surface device and then turning it back on again.

3. Reset your network settings: If restarting your device doesn’t work, try resetting your network settings. Go to Settings > Network & Internet > Status > Network reset and follow the prompts.

4. Disable and re-enable the network adapter: In Device Manager, locate the Marvell AVASTAR Wireless-AC Network Controller and right-click on it. Select “Disable device” and then wait a few seconds before right-clicking again and selecting “Enable device.”

5. Update the network adapter driver: Go to Device Manager, locate the Marvell AVASTAR Wireless-AC Network Controller, right-click on it, and select “Update driver.” Choose the option to search automatically for updated driver software.

6. Uninstall and reinstall the network adapter driver: If updating the driver doesn’t work, try uninstalling the driver and then reinstalling it. Go to Device Manager, locate the Marvell AVASTAR Wireless-AC Network Controller, right-click on it, and select “Uninstall device.” Then restart your device and Windows will automatically reinstall the driver.

7. Contact Microsoft support: If none of these steps work, you may need to contact Microsoft support for further assistance. They may be able to provide additional troubleshooting steps or even replace the network adapter if it is faulty.

In conclusion, problems with the Marvell AVASTAR Wireless-AC Network Controller on your Surface device can be frustrating, but there are several steps you can take to resolve them. Try these troubleshooting tips and if all else fails, don’t hesitate to reach out to Microsoft support for help.

Conclusion

I hope these tips were helpful in resolving the issues you were experiencing with your Marvell AVASTAR Wireless-AC Network Controller on your Surface device. Remember to always keep your device up to date and try restarting or resetting your network settings before attempting more advanced troubleshooting steps. If you continue to experience problems, don’t hesitate to reach out to Microsoft support for further assistance.