Windows Hello Fingerprint not working

Windows Hello is a biometric authentication feature that allows users to log in to their Windows 10 devices using their fingerprint, face, or iris. However, sometimes users may encounter issues with the Windows Hello fingerprint feature not working. This can be frustrating, especially if you rely on this feature to quickly and securely access your device.

Here are some possible solutions to fix the Windows Hello fingerprint not working issue:

1. Check for Windows updates: Make sure your Windows 10 device is up to date with the latest updates. Sometimes, outdated software can cause issues with Windows Hello. To check for updates, go to Settings > Update & Security > Windows Update.

2. Update device drivers: Outdated or corrupted device drivers can also cause issues with Windows Hello. To update your device drivers, go to Device Manager, right-click on the fingerprint reader, and select Update driver.

3. Re-register your fingerprint: If your fingerprint is not recognized by Windows Hello, you may need to re-register it. To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Remove, and then set up your fingerprint again.

4. Check fingerprint reader hardware: If none of the above solutions work, it may be a hardware issue with the fingerprint reader. Check if the fingerprint reader is clean and free of any debris. If the issue persists, contact the manufacturer for further assistance.

In conclusion, the Windows Hello fingerprint not working issue can be resolved by checking for updates, updating device drivers, re-registering your fingerprint, or checking the fingerprint reader hardware. By following these steps, you can quickly and easily fix the issue and continue using Windows Hello to securely log in to your device.


In conclusion, I hope that the solutions provided were helpful in resolving the Windows Hello fingerprint not working issue. Remember to keep your device up to date, update device drivers, re-register your fingerprint, and check the fingerprint reader hardware. If you continue to experience issues, don’t hesitate to contact the manufacturer for further assistance. With these steps, you can continue to enjoy the convenience and security of Windows Hello.

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