Printer queue is stuck – can’t delete one document

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If you are facing the issue of a printer queue being stuck and unable to delete one document, don’t worry, you are not alone. This is a common problem faced by many Windows users. The good news is that there are several ways to fix this issue. In this article, we will discuss some of the most effective solutions to help you get rid of the stuck document in your printer queue.

Solution 1: Restart the Print Spooler Service

The first solution you can try is to restart the Print Spooler service. This service is responsible for managing all print jobs in the queue. Here’s how you can restart the Print Spooler service:

1. Press the Windows key + R to open the Run dialog box.

2. Type “services.msc” and press Enter.

3. Scroll down and find the “Print Spooler” service.

4. Right-click on it and select “Restart”.

5. Wait for the service to restart and try deleting the stuck document again.

Solution 2: Clear the Print Queue Manually

If restarting the Print Spooler service doesn’t work, you can try clearing the print queue manually. Here’s how:

1. Open the Run dialog box by pressing the Windows key + R.

2. Type “cmd” and press Enter to open the Command Prompt.

3. Type the following command and press Enter:

net stop spooler

4. Open File Explorer and navigate to the following folder:


5. Delete all the files in this folder.

6. Go back to the Command Prompt and type the following command:

net start spooler

7. Try deleting the stuck document again.

Solution 3: Use the Printer Troubleshooter

If the above solutions don’t work, you can try using the Printer Troubleshooter. This is a built-in tool in Windows that can help you diagnose and fix printer-related issues. Here’s how you can use it:

1. Press the Windows key + I to open the Settings app.

2. Click on “Update & Security”.

3. Click on “Troubleshoot” in the left-hand menu.

4. Scroll down and click on “Printer” under “Find and fix other problems”.

5. Follow the on-screen instructions to run the troubleshooter.

6. Try deleting the stuck document again.

In conclusion, a stuck printer queue can be frustrating, but there are several


In conclusion, a stuck printer queue can be frustrating, but there are several solutions you can try to fix the issue. Restarting the Print Spooler service, clearing the print queue manually, and using the Printer Troubleshooter are some of the most effective solutions. If you are still unable to delete the stuck document, you may need to seek further assistance from a technical expert. We hope that these solutions have helped you resolve the issue and get your printer back up and running smoothly.

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