onedrive displays ‘This site can’t provide a secure connection’

If you are encountering the error message “This site can’t provide a secure connection” while trying to access OneDrive, it could be due to a few reasons. This error message indicates that the website is not able to establish a secure connection with your browser. This could be due to various reasons such as outdated browser, incorrect date and time settings, or issues with SSL certificates.

Here are some steps you can take to fix the issue:

1. Check your internet connection: Ensure that you have a stable internet connection and try accessing OneDrive again.

2. Clear browser cache and cookies: Clearing your browser’s cache and cookies can help resolve the issue. To do this, go to your browser’s settings and clear the cache and cookies.

3. Update your browser: Ensure that you are using the latest version of your browser. If not, update it to the latest version.

4. Check date and time settings: Ensure that your device’s date and time settings are correct. Incorrect date and time settings can cause SSL certificate errors.

5. Disable antivirus and firewall: Sometimes, antivirus and firewall software can interfere with the SSL certificate verification process. Try disabling them temporarily and check if the issue is resolved.

6. Check SSL certificates: SSL certificates are used to establish a secure connection between the website and your browser. If there is an issue with the SSL certificate, you may encounter this error message. Check if the SSL certificate is valid and up-to-date.

If none of the above steps work, you can try accessing OneDrive from a different browser or device. If the issue persists, contact Microsoft support for further assistance.


We hope that the steps provided above were helpful in resolving the “This site can’t provide a secure connection” error message while accessing OneDrive. If you continue to face the issue, please do not hesitate to contact Microsoft support for further assistance. Thank you for using OneDrive!

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