How to fix “ms-windows-store:purgecaches app didn’t start”

If you are facing the error message “ms-windows-store:purgecaches app didn’t start” while trying to clear the cache of the Microsoft Store app on your Windows device, then you are not alone. This error can occur due to various reasons such as corrupted system files, outdated drivers, or issues with the Microsoft Store app itself.

Here are some solutions that you can try to fix the “ms-windows-store:purgecaches app didn’t start” error:

1. Restart your device: Sometimes, a simple restart can fix the issue. So, try restarting your device and then check if the error still persists.

2. Run the Windows Store Apps troubleshooter: Windows has a built-in troubleshooter that can detect and fix issues with the Microsoft Store app. To run the troubleshooter, follow these steps:

– Go to Settings > Update & Security > Troubleshoot.
– Scroll down and click on “Windows Store Apps”.
– Click on “Run the troubleshooter” and follow the on-screen instructions.

3. Reset the Microsoft Store app: If the troubleshooter doesn’t fix the issue, then you can try resetting the Microsoft Store app. To do this, follow these steps:

– Press the Windows key + R to open the Run dialog box.
– Type “wsreset.exe” and press Enter.
– Wait for the command to execute and then check if the error still persists.

4. Reinstall the Microsoft Store app: If none of the above solutions work, then you can try reinstalling the Microsoft Store app. To do this, follow these steps:

– Press the Windows key + X and select “Windows PowerShell (Admin)”.
– Type the following command and press Enter: “Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)AppXManifest.xml”}”
– Wait for the command to execute and then check if the error still persists.

In conclusion, the “ms-windows-store:purgecaches app didn’t start” error can be frustrating, but there are several solutions that you can try to fix it. If none of the above solutions work, then you may need to contact Microsoft support for further assistance.

Conclusion

I hope that one of the solutions provided above helped you fix the “ms-windows-store:purgecaches app didn’t start” error on your Windows device. If you are still facing the issue, don’t hesitate to contact Microsoft support for further assistance. They will be able to provide you with more advanced solutions to resolve the problem.

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