Headphones not playing in Teams (but working in other apps)
If you are experiencing an issue where your headphones are not playing sound in Microsoft Teams, but they are working fine in other applications, there are a few things you can try to fix the problem. Here are some possible solutions:
1. Check your audio settings in Teams: Make sure that your headphones are selected as the default audio device in Teams. To do this, click on your profile picture in the top right corner of the Teams window, then select “Settings” > “Devices”. Under “Speaker”, select your headphones from the drop-down menu. Also, make sure that the volume is turned up and that the mute button is not enabled.
2. Restart Teams: Sometimes, simply restarting the Teams app can fix audio issues. Close the app completely, then reopen it and see if your headphones are working now.
3. Update your audio drivers: Outdated or corrupted audio drivers can cause issues with sound playback. Check your computer manufacturer’s website for the latest audio drivers for your device, and install them if necessary.
4. Check for conflicts with other apps: Sometimes, other applications running on your computer can interfere with Teams’ audio settings. Try closing any other apps that might be using your headphones, such as music players or video conferencing software.
5. Try a different pair of headphones: If none of the above solutions work, it’s possible that there is an issue with your headphones themselves. Try using a different pair of headphones to see if the problem persists.
By following these steps, you should be able to resolve the issue of your headphones not playing sound in Microsoft Teams. If you continue to experience problems, you may want to contact Microsoft support for further assistance.
Conclusion
We hope that these solutions have helped you resolve the issue of your headphones not playing sound in Microsoft Teams. If you have any further questions or concerns, don’t hesitate to reach out to Microsoft support for additional assistance. Thank you for using Teams!
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