Fix Sync issue: Preparing to Upload…

Syncing issues can be frustrating, especially when you are trying to upload important files. One common issue that users face is the “Preparing to Upload…” message that seems to never go away. This issue is often associated with the “msoffice” category, which means it is related to Microsoft Office applications.

If you are experiencing this issue, there are a few things you can try to fix it:

1. Check your internet connection: A weak or unstable internet connection can cause syncing issues. Make sure you have a stable internet connection before attempting to upload your files.

2. Restart your computer: Sometimes, a simple restart can fix syncing issues. Try restarting your computer and see if the issue persists.

3. Clear your cache: Clearing your cache can help resolve syncing issues. To do this, go to your browser settings and clear your cache and cookies.

4. Check your file size: Large files can take longer to upload, which can cause syncing issues. Check the size of your file and make sure it is not too large.

5. Update your Microsoft Office applications: Outdated applications can cause syncing issues. Make sure your Microsoft Office applications are up to date.

If none of these solutions work, you may need to contact Microsoft support for further assistance. Remember to always backup your files before attempting any fixes to avoid losing important data.


Hopefully, one of these solutions has helped you resolve the “Preparing to Upload…” syncing issue with the “msoffice” category. If you are still experiencing problems, don’t hesitate to reach out to Microsoft support for further assistance. Remember to always backup your files to avoid any potential data loss.

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