Fingerprint Reader Not Working

Fingerprint readers are a convenient and secure way to access your computer or device. However, sometimes they may stop working, leaving you unable to use this feature. If you are facing this issue, don’t worry, there are several ways to fix it.

Here are some possible solutions to try:

1. Check if the fingerprint reader is enabled: Sometimes, the fingerprint reader may be disabled in the device settings. To check this, go to the device settings and look for the fingerprint reader option. If it is disabled, enable it and try using it again.

2. Update the fingerprint reader driver: Outdated or corrupted drivers can cause the fingerprint reader to stop working. To update the driver, go to the device manager and look for the fingerprint reader. Right-click on it and select “Update driver.” Follow the on-screen instructions to complete the process.

3. Clean the fingerprint reader: Dirt, dust, or oil on the fingerprint reader can interfere with its functionality. Use a soft cloth or tissue to clean the reader gently. Avoid using water or cleaning solutions as they may damage the reader.

4. Restart the device: Sometimes, a simple restart can fix the issue. Restart your device and try using the fingerprint reader again.

5. Reset the fingerprint reader: If none of the above solutions work, you may need to reset the fingerprint reader. To do this, go to the device settings and look for the fingerprint reader option. Select “Reset fingerprint data” and follow the on-screen instructions.

If none of these solutions work, you may need to contact the device manufacturer or a technician for further assistance.

In conclusion, fingerprint readers are a great feature that can make accessing your device more convenient and secure. If your fingerprint reader is not working, try the solutions mentioned above to fix the issue.


I hope these solutions were helpful in resolving the issue with your fingerprint reader. Remember to keep your device and fingerprint reader clean and updated to avoid any future problems. If you continue to experience issues, don’t hesitate to seek further assistance from the manufacturer or a technician. Thank you for using our services.

You may also like...

Leave a Reply

Your email address will not be published. Required fields are marked *