Family Tree Maker 2014 can’t access the Internet

Family Tree Maker 2014 is a genealogy software that allows users to create and manage family trees. However, some users have reported issues with the software not being able to access the internet. This can be a frustrating problem, especially if you need to access online resources or sync your family tree with online databases. In this article, we will discuss some possible causes of this issue and provide solutions to help you fix it.

Possible Causes of the Problem:

1. Firewall or Antivirus Software: Sometimes, firewall or antivirus software can block Family Tree Maker 2014 from accessing the internet. This can happen if the software is not added to the list of trusted applications.

2. Internet Connection: If your internet connection is not stable or if there is a problem with your router, Family Tree Maker 2014 may not be able to access the internet.

3. Outdated Software: If you are using an outdated version of Family Tree Maker 2014, it may not be compatible with the latest internet protocols.

Solutions to Fix the Problem:

1. Check Firewall or Antivirus Settings: If you have firewall or antivirus software installed on your computer, check the settings to make sure that Family Tree Maker 2014 is added to the list of trusted applications. You can also try disabling the software temporarily to see if it resolves the issue.

2. Check Internet Connection: Make sure that your internet connection is stable and that there are no issues with your router. You can try resetting your router or contacting your internet service provider for assistance.

3. Update Family Tree Maker 2014: If you are using an outdated version of Family Tree Maker 2014, try updating the software to the latest version. This may resolve any compatibility issues with the latest internet protocols.

In conclusion, if you are experiencing issues with Family Tree Maker 2014 not being able to access the internet, there are several possible causes and solutions. By checking your firewall or antivirus settings, ensuring a stable internet connection, and updating the software, you can resolve this issue and continue using Family Tree Maker 2014 to manage your family tree.

Conclusion

We hope that these solutions have helped you resolve the issue with Family Tree Maker 2014 not being able to access the internet. Remember to always keep your software updated and check your firewall or antivirus settings to ensure that your applications are trusted. With these steps in mind, you can continue to enjoy using Family Tree Maker 2014 to manage your family tree with ease.

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