Error 0x800701AA: The Cloud operation was not completed …

If you are encountering the error code 0x800701AA while using Microsoft Office, it means that the cloud operation you were trying to perform was not completed successfully. This error can occur due to various reasons, such as network connectivity issues, server problems, or incorrect settings.

Here are some steps you can take to fix the error code 0x800701AA:

1. Check your internet connection: Make sure that your device is connected to a stable and reliable internet connection. If your internet connection is weak or unstable, it can cause the cloud operation to fail.

2. Restart your device: Sometimes, simply restarting your device can fix the error code 0x800701AA. This can help refresh your system and clear any temporary glitches that may be causing the error.

3. Check your Microsoft Office settings: Ensure that your Microsoft Office settings are configured correctly. Check if your account is active and that you have the necessary permissions to perform the cloud operation.

4. Clear your cache and cookies: Clearing your cache and cookies can help remove any temporary files that may be causing the error. To do this, go to your browser settings and clear your cache and cookies.

5. Update Microsoft Office: Ensure that you have the latest version of Microsoft Office installed on your device. Updating to the latest version can help fix any bugs or issues that may be causing the error.

If none of these steps work, you may need to contact Microsoft support for further assistance. They can help diagnose the issue and provide a solution to fix the error code 0x800701AA.


In conclusion, the error code 0x800701AA can be frustrating when using Microsoft Office. However, by following the steps outlined above, you can troubleshoot and fix the issue. If you still encounter the error after trying these steps, don’t hesitate to contact Microsoft support for further assistance. They are always ready to help you resolve any issues you may have with their products.

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