Documents stuck in print queue with “Error – Printing”

If you are facing an issue where your documents are stuck in the print queue with an error message saying “Error – Printing”, then you are not alone. This is a common problem faced by many Windows users. However, there are a few solutions that you can try to fix this issue.

Here are some steps that you can follow to fix the “Error – Printing” issue:

1. Clear the print queue: The first thing you should do is clear the print queue. To do this, go to the “Devices and Printers” section in the Control Panel, right-click on your printer, and select “See what’s printing”. This will open the print queue. Click on “Printer” in the top menu and select “Cancel All Documents”. This will clear the print queue.

2. Restart the print spooler service: The print spooler service is responsible for managing the print queue. Sometimes, restarting this service can fix the issue. To do this, open the Services app by pressing the Windows key + R, typing “services.msc” and pressing Enter. Find the “Print Spooler” service, right-click on it, and select “Restart”.

3. Update or reinstall printer drivers: Outdated or corrupted printer drivers can cause printing issues. To update or reinstall the printer drivers, go to the manufacturer’s website and download the latest drivers for your printer model. Alternatively, you can uninstall the printer drivers from the Device Manager and then reinstall them.

4. Check for Windows updates: Sometimes, Windows updates can fix printing issues. Go to Settings > Update & Security > Windows Update and click on “Check for updates”. If there are any updates available, install them and then try printing again.

5. Disable antivirus software: Antivirus software can sometimes interfere with the printing process. Try disabling your antivirus software temporarily and then try printing again.

In conclusion, the “Error – Printing” issue can be frustrating, but there are several solutions that you can try to fix it. Follow the steps mentioned above and hopefully, you will be able to print your documents without any issues.


In conclusion, I hope that the solutions provided above were helpful in resolving the “Error – Printing” issue. If you continue to face this problem, you may want to seek further assistance from a technical expert or the manufacturer of your printer. Remember to keep your printer drivers updated and regularly check for Windows updates to avoid any printing issues in the future.

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