are outlook and hotmail the same

Outlook and Hotmail are both email services offered by Microsoft. However, they are not exactly the same.

Outlook is a personal information manager that includes email, calendar, contacts, and tasks. It can be accessed through a desktop application, a web application, or a mobile app. Outlook allows users to manage multiple email accounts in one place, create and organize appointments and meetings, and keep track of important contacts.

Hotmail, on the other hand, is an older email service that was acquired by Microsoft in 1997. It was later rebranded as Outlook.com in 2013. Hotmail and Outlook.com are essentially the same service, with the latter being a newer and more modern version.

If you have a Hotmail account, you can still access it through the Outlook.com website or app. However, if you sign up for a new email account through Outlook.com, you will be creating an Outlook account.

If you are facing any issues with your Outlook or Hotmail account, here are some steps you can take to fix the problem:

1. Check your internet connection: Make sure you are connected to the internet and that your connection is stable.

2. Clear your browser cache: Clearing your browser cache can help resolve issues with loading pages or accessing your account.

3. Check your account settings: Make sure your account settings are configured correctly and that you have not accidentally changed any settings.

4. Update your browser or app: Make sure you are using the latest version of your browser or app, as outdated software can cause issues.

5. Contact customer support: If you are still experiencing issues, contact customer support for further assistance. They can help you troubleshoot the problem and provide a solution.

Conclusion

In conclusion, while Outlook and Hotmail are both email services offered by Microsoft, they are not exactly the same. Outlook is a personal information manager that includes email, calendar, contacts, and tasks, while Hotmail is an older email service that was rebranded as Outlook.com in 2013. If you are facing any issues with your Outlook or Hotmail account, try the steps mentioned above to resolve the problem. If you still need assistance, don’t hesitate to contact customer support for further help.